Case
E-commerce
Kiln & Co. ships 3× the orders with the same team
Orders, invoices, shipping labels and stock alerts flow between Shopify, Xero and the warehouse without a single copy-paste.
Client
Kiln & Co.
Team size
7 people
Built
Make · Shopify · Xero
Timeline
2 weeks
01
Challenge
Monday mornings lost to copy-paste
Every order was typed into three systems by hand. As volume grew, mistakes grew with it — and Mondays disappeared.
02
Approach
One order, every system, zero typing
We connected Shopify, Xero and the warehouse sheet with Make, added stock alerts and a daily summary in Slack.
03
Results · after 90 days
21h
saved weekly
0
missed orders since
3×
order volume, same team
04
In their words
“
Now Monday is for actual work. Relay paid for itself in five weeks.
Maya Lindqvist
Operations lead, Kiln & Co.
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